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Customer Support


Context Help

If you get lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each page. A popup will appear. It includes detailed info about all the operations that you can carry out on that particular page. Each context menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive assortment of instructional video clips explaining how to work with our web hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you searching for, take a gaze at our comprehensive FAQ section, which contains questions asked by real users and provides practical solutions. We constantly update our FAQ section with new articles in order to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can contact our fantastic team of technical support engineers available 24x7x365 and ready to assist you with any question. Each trouble ticket you open will be replied to within one hour (the average response time is approximately twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 200708

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com